CRM: Customer Relationship Management

CRM is not a product; Was created as a strategic approach to building a unified system that connects all aspects of a business together. CRM refers to extended relationship management or ‘anything Relationship Management.

It can also relationship-manage groups like suppliers, employees, partners, assets, knowledge bases …Deploying a CRM solution on the foundation of Microsoft Dynamics CRM provides several crucial advantages;

  1. Enhanced automation
  2. Quicker deployments
  3. Security
  4. Stability
  5. Integration
  6. Powerful native features
  7. Usability
  8. Scalability